GCW Consulting LLC

Carol Chen joined GCW Consulting in September 2006 and is based in GCW’s Shenzhen office.

Prior to joining GCW, Carol already had 8 years experience within the aviation industry. She started her aviation career with Guangzhou Baiyun International Airport in 1993, after graduating from Guangzhou Institute of Foreign Trade and obtaining her Bachelor’s degree in economics. Between 1993 and 1996, she worked in the planning and management department, mainly responsible for negotiating and coordinating ground handling contracts with international and domestic airlines. In the following 5 years with Baiyun Airport, Carol served as director of the management department of the Terminal Administration Co., in charge of terminal property management, from which she learned valuable experience in team management and terminal commercial operations.

In order to pursue her further education and also to seek different cultural experiences, Carol resigned from Baiyun Airport in early 2002 and went to New Zealand, where she completed a two-year postgraduate program in Auckland University and obtained her Masters in International Business. During her second year of study, she conducted a comparative study on the overall efficiencies of privatized airports in Australasia with different market positions and under different regulatory regimes. A paper based on her study was later published in the International Journal of Public Management.

During her stay in New Zealand, Carol also worked as an intern with Airbiz (formerly Airplan Group), an Australia-based aviation consulting firm. She participated in various projects in New Zealand and the Pacific Islands, namely, Options Study For The Implementation Of Hold Baggage Screening At 7 International Airports In New Zealand, Rarotonga Airport Runway Extension Study For Cook Islands, Pitcairn Islands Aerodrome Study For British High Commission And Queenstown Airport Master Planning In New Zealand. Through these practices, Carol obtained a profound insight of the aviation industry and a good exposure to the consulting arena.

After her return to China in 2004, Carol joined a local consulting firm and participated in the “Key Account Competition Strategy Study” for China Mobile, Sichuan province. After a few months, Carol moved on to a public company listed in the US and held the position of project manager in project development and business advisory sector, responsible for the coordination, monitoring and implementation of various projects.
Carol is proud of her cross-cultural and cross-industrial experiences, which will certainly benefit her both professionally and personally.

Carol can be contacted at carolchen@gcwconsulting.com.

Carol resides in Guangzhou, China with her husband Deng who is an experienced exporter.